Frequently asked questions
Straight answers about prizes, ticket details, cash alternatives and draw dates.
Who can enter?
The BFC prize collection is intended for UK residents aged 18 or over. Children may benefit from a family prize, but an adult must enter.
Where can I see ticket prices and limits?
Every prize page shows its individual ticket price, maximum number of tickets and scheduled draw date. The price and limit vary by competition.
When are the draws?
The toy bundles and iPhone draw on 15 November 2026, the York weekend on 25 November 2026 and the Louis Vuitton bag on 1 December 2026, all at 8pm UK time. The Cartier bracelet is scheduled for 23 December 2026 at 8pm UK time.
Can I choose cash instead?
A cash choice is available only where it is explicitly shown: £600 for either toy bundle, £1,250 for the York weekend, or £1,000 for the iPhone. The winner chooses the prize or the listed cash alternative.
What does the York weekend include?
Two nights, 4–6 December 2026, at Holiday Inn York City Centre for two adults and two children, with travel and £500 spending money. Alternatively, the winner can choose £1,250 cash.
When is the Cartier bracelet delivered?
The listed delivery date is 24 December 2026, after the draw on 23 December. Bracelet size must be confirmed.
Does viewing a membership plan subscribe me?
No. Reading or viewing a membership plan does not charge you or create a subscription.
Where do I find winners and ticket entries?
Use Results & winners for published draw results, and Entry list to search published ticket numbers.
How does free entry work?
BFC uses a postal-entry route. Read the Free postal entry page for the required postcard details, address and closing-time requirements. Paid and valid postal entries use the same ticket pool.
Can you help with a prize question?
Visit the Contact page for the operator details and the information to include with an enquiry.
How do I buy tickets for more than one prize?
Choose your ticket quantities, add each competition to your basket, then complete one secure checkout. You must sign in and complete your account details before payment.
Where are my ticket numbers?
Random, unique ticket numbers are confirmed after successful payment verification and appear in My account. Your order history also shows whether the confirmation email has been sent or is queued.
What do the ticket bars mean?
Sold counts include confirmed paid tickets. Available counts also account for valid free entries and temporary checkout holds. A ticket held in an unfinished checkout is not a completed sale.
What is Christmas Food Shop on Us?
Win a £200 Tesco gift card. Every full £5 paid in one eligible competition order gives you two bonus entries, while tickets remain. There are 10,000 tickets and the draw is on 20 December 2026 at 8pm UK. See the giveaway.